Team

Patrice RicePatrice RicePatrice Rice has an entrepreneurial background with a history of building successful businesses. Her hospitality career began in the hotel industry where she was the Sales Manager for the Holiday Inn and the Director of Sales and Marketing for the Lord Baltimore Hotel in the Baltimore Inner Harbor. Her entrepreneurial career started when she opened Chesapeake Cruising, the largest fleet of powerboats for charter on the Chesapeake Bay. She became the first woman Captain on the Chesapeake and launched the industry of corporate entertaining on luxury yachts in the Baltimore Inner Harbor. Patrice then purchased and operated a marina restaurant from when she further developed a catering service specializing in the yachting industry.Patrice & Associates opened in 1989 and has grown to be one of the largest hospitality recruiting firms in the country. For over 20 years, Patrice has been a staffing partner with some of the largest corporations providing hospitality managers at all levels. Patrice is driven to stand apart from others through the development of recruiters and franchisees that share her same belief and which has been the cornerstone of her business, “Recruiting is not about money, it is about helping people”.

With an extensive training program based on her business model, Patrice has developed a network of successful recruiters nationwide and is now expanding the company’s reach and effectiveness through franchisees. Her commitment to the success of others is evident throughout her organization.

Patrice Rice, who founded Patrice & Associates in 1989, is recognized as an expert in the area of Jobs in the Restaurant and Hospitality Industries. She has been quoted in many articles and has been interviewed on television news stations. Recently Patrice was one of 12 women selected, out of 5,000 submissions, to be featured on the Women in Business Calendar.

Some of the publications that sought advice from and included Patrice’s expertise in articles include Forbes, Wall Street Journal, Washington Post, QSR Magazine, HR Executive and Business News.

Patrice has also been sought by television news stations to share her expertise in the Hospitality Job Market. She has appeared on Fox 35 News Orlando and the Washington Business Tonight news program.

Brian MillerBrian Miller, COO and PartnerBrian, joined in May 2014 as an equity partner, has expertise in all aspects of the Patrice & Associates model – staffing/recruiting & franchising. Brian’s extensive experience in franchise operations, development, strategic planning and marketing makes him a professional tour de force in the franchising industry. With Brian on the team, Patrice & Associates can continue to expand its existing franchise network, while providing our franchisees the resources they need to ensure success in their communities.

Brian will support and enhance Patrice & Associates’ ongoing mission to connect the country’s most respected restaurant brands with the industry’s top culinary and managerial talent. His leadership will set the direction for aggressive global growth.

Brian has 25 years in franchising and 16 years at a leading full service staffing and recruiting industry franchisor, Snelling Staffing. During his tenure with Snelling, he was responsible for franchisee training and ramp up, human resources, national accounts and company operations. He was responsible for the profitability of corporate and franchised offices as well as personally owned and operated several locations.

Prior to Patrice & Associates, Brian was also the COO of FranchiseSource Brands International, a global, multi-brand franchisor best known as the parent company of The Entrepreneur’s Source (TES). As an industry innovator, Brian has been called upon regularly to speak to franchising executives in seminar formats, and has appeared as an expert with multiple news media organizations. Brian is also a Certified Franchise Executive, receiving that designation from the International Franchise Association.

JACKSON
Cindy Jackson came to Patrice and Associates as a Recruiter, in our Dunkirk office.   After demonstrating a talent for the business, Cindy took over the role of Recruiting Manager in Dunkirk helping to build a dynamic team of recruiters and expand our account data base. Due to growth in our Franchise System, she was promoted to the role of National Account Manager and assigned to the Franchise Operations Team as Franchise Operations Coach.  Cindy serves an integral role in growing the Client Data Base and providing support and performance improvement coaching to our Regional Developers and franchisees.

Cindy has a MBA with a Dual Major in Technology and Management of Information Systems as well as a BA in Psychology both from Kent State University.  Her prior work background includes Consulting, Entrepreneurship, Faculty and University Administration and 15 years in Hospitality as General Manager for Corporate, Sales & Catering Manager for 4 and 5 star Hotels, CEO and Founder of her own Restaurant and Catering Business, and Agri-business Gourmet Gift Business.

Ivy McMahonIvy McMahon, Training CoordinatorIvy joined Patrice & Associates as a lead getter in 2010, became a top producing recruiter and join the franchising team as the Franchise Coordinator. Ivy supports franchisees in the start-up of their new business, assists with training and mentors news franchisees. Ivy previously owned her own travel agency as well as a mortgage brokerage company.

Denise BognerDenise Bogner, Database and Accounting ManagerDenise joined Patrice & Associates in 2012 part time updating our database. She then joined full time and is currently responsible for our Accounting Department and also is the National Accounts Manager. Denise previously came from the banking industry where she was the Branch Manager of a local bank.

Jason MillerJason Miller, Director Franchise Development and MarketingJason comes to Patrice & Associates with eleven years of franchise sales and marketing experience. He spent the majority of his career with a large franchise coaching and consulting firm. At ZorSource, a division of FranchiseSource Brands Intl, he worked with over 100 franchisors assisting them with candidate lead generation, marketing, and driving franchise sales. He’s also served as a Director of Franchise Development for several home based franchise business models.

In his most recent position as Vice President of Business Development for PRONEXIS, Jason worked with franchisor executives implementing Lead Generation and Lead Management programs for their franchisees across the country. He helped double company revenues from 2014-2015.

Regional Developers

Michelle Shriver UT, NV, CO, MD

Michelle Shriver
Office: 702-260-7644
Email: mshriver@patriceandassociates.com
Territories: California — San Diego, Colorado, Nevada, Utah
To Contact-Michelle Shriver Click Here

Professional Background

Michelle worked in the casino industry for 18 years — starting as an entry-level manager and earning successive promotions to her final position as an Executive Vice President of Operations for a national casino resort company. She and her husband also currently own six franchised cafes in two states. Additionally, she is a Regional Developer for two franchise brands, responsible for cultivating and helping other franchisees become successful in their own businesses. It is this diversity yet relevancy of experience that ensures our client companies and management candidates are successful in accomplishing their goals.

Kimberly Marzett & Kim Tennyson N.Texas, OK

Kim Tennyson & Kimberly Marzett
Office: 972-584-9599
Cell: 972-999-3453
Email: ktennyson@patriceandassociates.com
Territories: Northern Texas, Oklahoma
To Contact-Kimberly Marzett & Kim Tennyson Click Here

Professional Background

Regional Developers and Franchise Owners, Kim Tennyson and Kimberly Marzett, bring franchise ownership experience, business development, and extensive management, training, and business experience to their team. The two childhood friends founded Double Kim Unlimited in 2006, when they jointly opened a franchised establishment. Within the franchise, the partners launched the business, developed a strong customer base, and maintained a dedicated staff. The team created a successful hiring model for identifying, hiring, and training staff to ensure the growth of their business. The two owned the successful franchise until 2014 when they sold the franchise and prepared for their next business venture.

Kim and Kimberly chose Patrice and Associates as their next venture because of the model of helping people, ability to join as Regional Developers expanding the brand, and the turn-key model due to the fact that day 1 you can begin recruiting for your business. Kim and Kimberly are excited about the Partnership with Patrice and Associates, and ready to be engaged members of the Patrice and Associates Leadership Team.

Dan O'Neil AZ, NM, S Texas

Dan O'Neil
Office: 602-358-7498
Email: doneil@patriceandassociates.com
Territories: Arizona, New Mexico, South Texas
To Contact-Dan O’Neil Click Here

Professional Background

Originally from Ohio, O’Neil moved to Colorado in 1995 after finishing law school. He formed a partnership and owned three Buffalo Wild Wings in Colorado. After practicing law for almost ten years and getting his MBA, O’Neil worked as General Counsel for a large insurance company based in Colorado. He eventually took over all the business operations for the company.

O’Neil possesses the business and operational expertise to be a great recruiter and run a successful recruiting office. He can rely on his experience to make the right placement resulting in a win-win for everyone!

Matt & Aida Lopez N. California

franchise-developer-headshot-malopez
Contact Us:
Aida Lopez: 415.521.6036
Matt Lopez: 415.867.6610
Territories: Northern California, Southern California through Ventura County
Social Media Links: https://www.linkedin.com/in/aida-lopez-87a9271
To Contact-Matt & Aida Lopez Click Here

Professional Background

Together, we have over 40 years of combined business experience, both internationally and U.S. based and within start-ups to Fortune 500 companies. As part of the leading hospitality recruiting organization in North America, we know first-hand that the key to success for companies and individuals throughout their career is find that fit across their respective needs, goals, passion and values. We are committed to finding the match in which both our clients and candidates will succeed and thrive.

Aida has lived and worked around the world building friendships and business relationships with people of all backgrounds and experience. She built her career within the hospitality industry in which she established and continues to maintain many long-standing relationships. Her foundation is in sales and marketing with her last major role as the International Sales and Marketing Manager for a rapidly growing manufacturer in the food/drink packaging industry. She played a key role in successfully getting the business from a start-up to a successful multi-national, which culminated in a stint in the UK establishing an international distributor network. Aida takes a proactive, positive approach towards her work, and her attention to detail and reliable follow-through is what allows her to succeed in meeting the needs of her clients.

Matt is a CEO and senior Executive with over 25 years of business experience in transforming brands, companies and industries throughout global markets. He brings a 360° view of a business allowing him to truly understand the needs of customers and businesses with people being at the core of any successful organization. His approach has always been to inspire, motivate and empower people and teams to think outside their self-imposed limits and comfort zone to achieve their individual and collective goals.

Mercedes Concepcion Gray & James Gray GA, N Florida

mercedes_8144_web-1
Office: 770-509-5810
Cell: 770-335-1584
Email: mconcepciongray@patriceandassociates.com
Social Media Links LinkedIn
Territories: Georgia, North Florida
To Contact-Mercedes Concepcion Click Here

Professional Background

Coalesce:  To help merge, unite, join together, blend in a whole.  For over 20 years, my career has been about helping companies be smarter in how they blend the best of strategy, technology, operations and people to help companies achieve growth.

Today, I continue living my passion for business growth and solving strategic problems by partnering with Patrice and Associates as the regional developer for Georgia and North Florida. In this role I am committed to support the growth of an incredible brand which values, I strongly share, are Respect, Service, Excellence and Teamwork.

Coalescence Inc. d/b/a Patrice and associates is focused on leveraging 25 years of experience in supporting our clients grow their talent. Our national presence allows us to ramp up and ramp down as needed in support of the business growth objectives. Excellence to us is going beyond recruiter status and being true strategic partners with our clients. We thrive on exceeding expectations.

By providing regional leadership, mentoring and support to our franchisees we create a winning team by mentoring and supporting our franchisees to reach their individual business goals and creating a strong consistent brand.

My experience managing large operations, building global teams to deliver on large initiatives, organizational change, building strong relationships and building diverse high performance teams position me to help support our clients and our franchisees. I strongly believe that the recruiting process is a critical foundation for long term success. My passion is about crafting the solutions to deliver on complex business problems and creating a win for both client and the candidate.

Connect with me to start a dialog on how we can help you position for business success.

  • Your staffing partner for top talent in the hospitality industry
  • Helping you launch your own business in recruiting talent for the hospitality industry

Marcus Williams New Jersey, Long Island, NY

Marcus Williams
Office: (908) 356-0220
Email: mwilliams@patriceandassociates.com
Territories: New Jersey, Long Island, NY
To Contact-Marcus Williams Click Here

Professional Background

Marcus moved to New Jersey with his family after having spent 18 years outside of Washington, DC. He is a trusted executive with almost 20 years of experience in management consulting, professional services, career coaching, and recruiting as a Business Owner, Vice President of Operations, Business Unit Delivery Leader, Account Executive, and Engagement Director.

Marcus blends client relationship management and service delivery experience to provide thought leadership, mentoring, and business results, authenticated through practical operational and P&L management depth. He combines an analytical, results-oriented, customer focused delivery style with a passion for partnering and leading businesses and organizations through transformation to yield substantial improvements in revenue, profit, or return on investments. His experience spans multiple industries across Fortune 500, public sector, and nonprofit clientele.

Marcus knows how important a good leadership team is to the success of a business and he’s excited to help the hospitality industry find the people they need to meet and exceed their goals. He’s also coached and mentored executives and businesses and looks forward to helping more Patrice & Associates franchisees meet their personal and professional objectives.

Vann Wilhite AL, AR, MS, LA

Vann Wilhite Headshot
Office: 205-310-0233
Email: rvwilhite@patriceandassociates.com
Territories: Mississippi, Louisiana, Arkansas
To Contact-Vann Wilhite Click Here

Professional Background

My background includes extensive experience in human resources management and customer service, claims and medical management, and risk aversion, regulatory compliance, provider development, networking and relationship building.

Management positions I have held for over 20 years include specific responsibilities for managing areas of Wellness programs, and coordination and oversight of third-party administrators and beneficiary plans.

I presently participate on multiple advisory Boards as a Director or Officer, and sit on the Guaranty Association by appointment of the Governor.

My presentations have been to as many as 6,500 employees in a Group Benefits setting, but most of my presentations are to 50-300 people.

My background also allows me to help with administering educational systems/programs, meeting customer needs by benchmarking, and to manage provider and organizational or network development through my preparation in Administration and work experiences.

Michael Chiodo IL

Mchiodo-Bio-Pic-240x300
Office: 847-868-0880
Fax: 847-868-0887
Email: mchiodo@patriceandassociates.com
Social Media: LinkedIn
Territories: Illinois
To Contact-Michael Chiodo Click Here

Professional Background

Michael Chiodo has over 10 years of GM level and above restaurant experience. He is an expert at taking over underperforming units, making them highly profitable while maintaining the highest standards of the franchise. Michael creates a culture of success, professionalism and enjoyment, for employees and customers, in all his work environments. He has developed over 15 General Managers and was recognized as 2010 Domino’s Chicago DMA Manager of the Year. Michael also has over three years of sales experience in the real estate field as a loan consultant and selling homes for a national builder. Through his sales experience he has developed a keen awareness of what people’s true wants or needs are and matching the right people with the right opportunity. Michael has an innate ability to focus on the individual while keeping in mind the big picture. His combined experience and passion for assisting people in improving their lives is the main reason he has partnered with Patrice and Associates as a Regional Developer.

Mark Rubick, OH/KY

headshot
Contact Us:
2181 Victory Parkway, Suite 102
Cincinnati, OH 45206
Phone: 513-227-6325
Email: mrubick@patriceandassociates.com
Territories: Ohio, Kentucky
Social Media Links LinkedIn
To Contact-Mark Rubick Click Here

Professional Background

Business Development Executive with extensive background in the Food Service and Manufacturing sectors. Multi-dimensional experience encompasses operations management. sales management, marketing and channel management, supply chains and large-scale project oversight. Interdisciplinary skillsets address change management, internal/external relationships, P&L analysis, multilevel negotiations and C-level team leadership. Best described as adaptable, energetic and decisive. Creative in finding marketing solutions and managing resources. Comprehends the critical importance of cultivating industry relationships and competitive strategies in market develop­ment.

Grow Forward Solutions George & Susan Wooten

Together
Address: 107 S. Main Street, Suite 1
Harrisonburg, VA 22801
Office: 540-217-6490, ext. 2
Fax: 540-217-6491
Sue
Phone: 540-217-6486
Email: swooten@patriceandassociates.com
George
Phone: 540-217-6492
Email: gwooten@patriceandassociates.com
Territories: Virginia, North Carolina, Washington, DC
To Contact-George Click Here

Professional Background

George and Sue met in college and have been married for a long time. They have 2 adult children, Erin and Christian, and 2 grandkids (Sue calls it the “best promotion ever”). The Wooten family has moved all over the world, literally, relocating for George’s career more than 15 times from south Florida to northern New Hampshire, west to Colorado and California, several places in between and even to the Middle East for a few years. This great partnership in life has led Sue and George to their Patrice & Associates business partnership, which only makes sense, at least to them.

Sue started working in restaurants as a server while in college and was a manager at Pizza Hut when Christian was born. Sue says she feels very fortunate to have been able to stay home with the kids for several years after Christian was born, but did not hesitate to jump back into the restaurant business when the opportunity presented itself. Sue bought an iconic 60-year old diner in a very small town in very northern New Hampshire. She quite literally ran the restaurant (cook, cashier, server and manger) and more than doubled sales in only a few years. The family was then presented with another opportunity by George’s company to once again relocate for a promotion. Sue was prepared; she had recruited and trained someone to take over the restaurant and the right person who would ultimately buy it, which she did. Sue knows the restaurant world from bottom to top, literally, and she has an amazing ability to build incredible relationships in a very short period of time and she loves nothing more than helping others realize their goals and dreams.

George has almost 40 years of experience in the Hospitality/ Restaurant business. He started out working on the grill at Wendy’s when he was 17 to pay his way through school. After 4 years there and 4 years of college, he left school and took a job as an Assistant Manager Trainee with Burger King Corp. with every intention of going back to school… Promotions came quickly and school kept getting pushed off. Over the next 30+ years, George worked his way up from Assistant Manager to General Manager to District Manager, to Training Manager/ Director, Regional Director, VP, SVP and ultimately COO. He feels privileged to have had the opportunity to serve in senior executive leadership roles with several large and even iconic US companies generating annual revenue ranging from $100 Million to $44 Billion. He and Sue also had the opportunity to spend 2 years living and working in the Middle East where he served as Head of Restaurants for the largest retailer in MENA who gave him the amazing opportunity to work with and bring major US and European brands to the region. George never gave up on his education, even though he had achieved much success in his career and was a Senior VP with a $44 Billion company, he went back to school and finally got his Bachelor’s Degree in Management in 2009 and then spent the next 5 years working on his MBA which he was finally awarded in 2014!

Mark Fischer WI, MN

mark-fischer
Phone: (612) 860-8497
Email: mfischer@patriceandassociates.com
Social Media Links: Linkedin
Territories: Minnesota, Wisconsin
To Contact-Mark Fischer Click Here

Professional Background

Australian born, raised and business owner in a successful disaster recovery business, Mark moved to the USA in 2002. Worked in corporate America where he gained extensive sales marketing and operational experience. With 30 years’ experience, being a franchisee, franchisor and franchise executive, selling and supporting franchises, positions Mark well to use this proficiency in developing Patrice & Associates throughout the territory of Minnesota and Wisconsin.

My Approach

Our hospitality recruiting office here in Excelsior is committed to developing our group of recruiters to match and place the best hospitality management personnel with our client companies!

Additionally, we will develop, train, mentor and coach new franchises throughout Minnesota and Wisconsin. With the Patrice & Associates best in industry systems, Mark’s business acumen in new business startup, profit and loss, recruiting and general business coaching will be instrumental in the growth of new franchises and the territory.

Mike & Lisa McDugall Pennsylvania

Mike & Lisa McDugall
Phone: (610) 772- 3021
Email: mmcdugall@patriceandassociates.com
Territories: Pennsylvania
To Contact-Mike & Lisa McDugall Click Here

Mitch Rushing TN, SC

Mitch Rushing
Phone: (864) 918-9169
Email: mrushing@patriceandassociates.com
Territories: TN, SC
To Contact-Mitch Rushing Click Here

Jase Doane Hartford

Jase Doane
Phone: (860) 983-9176
Email: jdoane@patriceandassociates.com
Territories: Connecticut, Rhode Island, Massachusetts, New Hampshire, Maine
Social Media Links LinkedIn
To Contact-Jase Doane Click Here

Professional Background

As the preeminent hospitality recruiting service in North America since 1989, Patrice & Associates helps thousands of managerial candidates every year find rewarding jobs in the restaurant and hospitality industry. The company has recruiting partnerships with some the nation’s largest restaurant chains and hotels to ensure those hospitality venues recruit the top managers in their industry. At Patrice & Associates, our core values are Respect, Service, Excellence and Teamwork and that permeates everything we do. We take great care by providing the best possible service to both our candidates and our partner client companies.

We are a growing franchise business with outstanding business ownership opportunities.

Matt Smith Naples, FL

Matt Smith
Phone: (203) 313-8292
Email: msmith@patriceandassociates.com
Territories: South Florida, Tampa, Sarasota, Orlando, Miami and Ft. Lauderdale
Social Media Links LinkedIn
To Contact-Matt Smith Click Here

Professional Background

Matt is the Regional Developer for South Florida based in Naples, FL, and manages the local franchise office in Naples, FL with multiple recruiters.

Matt has diverse experience in general management, global brand marketing, e-commerce, new business development, operations and organizational leadership in Fortune 500, small business and entrepreneurial environments within consumer products, hospitality and e-commerce arenas. Matt’s hallmark for success has been his ability to integrate technology and marketing to drive revenue and enhance customer loyalty which serves him well in delivering exceptional candidates to Patrice and Associate’s national and local clients.

Matt is also the President and Founder of Watermarke Group, a business consulting and private equity firm in the hospitality, food and beverage and e-commerce sectors. Previously, Matt held senior executive roles at PepsiCo, The Home Shopping Network, Del Monte Fresh, and Smugglers’ Notch Resort.

Matt holds an MBA from NYU’s Stern School of Business and The London Business School in London, UK; and a BS in Chemical Engineering from Lehigh University.

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